top of page

Terms and Conditions

Effective Date: 23rd December 2024

Welcome to ALK Global Assist! By accessing or using this website (the “Site”), you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read them carefully before using our services. If you do not agree to these Terms, please refrain from using the Site.

1. Use and Description of Services

  • ALK Global Assist provides remote virtual assistant services, including but not limited to:

    • Administrative support (e.g., email and calendar management).

    • Diary coordination.

    • Project management.

    • Social media management.

    • Website design and maintenance (e.g., Wix, WordPress, Shopify).

    • Other agreed-upon services as defined in client agreements.

  • These services are delivered remotely and are tailored to meet individual client needs. Use of the Site or our services constitutes acceptance of these Terms.

2. Payment Terms

  • Payment for services must be made in accordance with the terms outlined in individual client agreements or invoices.

  • We accept payment via [insert payment methods, e.g., bank transfer, PayPal, etc.].

  • Late payments may incur additional fees as specified in client agreements.

  • All prices are subject to change, but changes will not affect agreed-upon pricing for ongoing services.

3. Cancellation and Refund Policy

  • Cancellations must be made in writing at least [insert notice period, e.g., 7 days] before the scheduled start of services.

  • Refunds for prepaid services are at the sole discretion of ALK Global Assist and may be subject to deductions for work already completed.

4. Client Responsibilities

Clients agree to:

  • Provide accurate, timely, and complete information necessary for the execution of tasks.

  • Refrain from assigning tasks that violate applicable laws, regulations, or third-party rights.

  • Ensure that data provided does not infringe on intellectual property rights or confidentiality obligations.

5. Limitation of Liability

  • ALK Global Assist is not liable for:

    • Indirect, incidental, or consequential damages arising from the use of our services.

    • Errors or delays caused by client-provided information or third-party platforms.

  • Our total liability is limited to the amount paid by the client for services within the past, 3 months.

6. Privacy and Data Protection

  • ALK Global Assist collects and processes client information in accordance with our Privacy Policy.

  • We are committed to safeguarding your data and will not share it with third parties without your consent, except as required by law.

  • Clients are responsible for ensuring compliance with data protection laws when providing personal data for processing.

7. Intellectual Property

  • All content, materials, and tools provided by ALK Global Assist are protected by intellectual property rights and may not be copied, distributed, or reproduced without our written consent.

  • Any intellectual property developed by ALK Global Assist during the course of providing services remains our property unless otherwise agreed upon in writing.

8. Termination

  • Either party may terminate services with written notice of [insert notice period, e.g., 14 days].

  • Upon termination, any outstanding payments for completed work must be settled immediately.

9. Governing Law

  • These Terms are governed by and construed in accordance with the laws of England and Wales.

  • Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Amendments to Terms

ALK Global Assist reserves the right to modify these Terms at any time. Changes will be posted on the Site, and continued use of the Site constitutes acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:

© 2024 ALK Global Assist. All rights reserved

bottom of page